Frequently Asked Questions

Q: What if I see an item that I want to bid on, but I can't make it to the sale?
A: Please come by the auction house to leave an absentee bid with our staff. One of our staff will bid on the item(s) for you. Please contact us the day after sale to see if you won the item and arrange payment.

Q: I have some pieces that I would like to sell. What is the first thing I should do?

A: Please call us to set up an appointment with the owner to review your items for auction. If you have something too heavy or you are located out of the area, the first thing you should do is to send an EMAIL with photos so we can get a visual of what you have. Once we receive the email, we will review the items and will contact you if it has been approved for consignment. Once it is approved, you can bring the item(s) approved to us, or we can arrange a pickup as long as it is in the Athens/Huntsville/Madison/Decatur area. 

Q: How do I know which pieces I have would be ones that EMPIRE AUCTION GALLERY are interested in?

A: It is very difficult to determine as there are many factors that take place when accepting items for our inventory. Some of the items are decided on a case by case basis. With that being said, here is a list of general items that we normally don't take.

  • Toys, Stuffed Animals, Dolls
  • Mattresses and Box-springs
  • Particle board furniture
  • Newspapers, Articles
  • Postcards, Loose Photographs, Albums
  • Costume Jewelry
  • Any items that are incomplete or broken
  • Clothing
  • Records, Tapes, VHS Cassettes
  • Electronics, Televisions, Stereos, etc...
  • Lawn Equipment

This is not a definite list and it is subject to change at owner's discretion.

Q: I have never been to an Auction before. What do I do?

A: HOLD UP YOUR CARD! We'll have you fill out a registration form and give you a bidder number. There is no fee to register. It is that simple. 

Q: When do I have to pay for my purchases?
A: All purchases must be paid for IN FULL by the end of the auction. We accept cash, personal/business checks (with ID), and all major credit cards. If you have a State Tax ID Number, please present a copy at time of purchase. We will keep a copy on file for one (1) year.

Q: What are your hours?
A: Currently we are open by appointment only.  We will be open for preview from 2pm until auction begins. 
We will announce the hours for pick up of purchases during the sale. If you cannot make these times, please contact us to set up a 
time for pick up. ALL ITEMS MUST BE PICKED UP WITHIN 7 CALENDAR DAYS OR THEY WILL BECOME PROPERTY OF EMPIRE AUCTION GALLERY, unless other arrangements have been made with the Owner.

Q: Should I preview before the sale?
A: We highly encourage previewing the lots we have for bid online anytime, and especially in-house the day before the sale. It makes for a happy consignor and a happy buyer. 

Q: Is there a fee to register?
A: No, our auctions are free and are open to the public.

Q: Can I buy something off the floor?
A: No, we are not set up for retail purchases. We only sell at auction.

Q: What is a Buyer's premium? How much is it?
A: Our Buyer's premium is 15%. 5% discount for all cash or check purchases.

If you should have any additional questions, please do not hesitate to contact us at empireauctiongallery@gmail.com or by telephone at (256) 476-8882.

1 comment:

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